Sector: Manufacturing and retail
Business size: Small business
Requirements:
1. Review business systems and processes and identify efficiency improvement opportunities
2. Implement process improvements
3. Write a database and computer network specification
4. Locate, interview and short list potential supplier
5. Project-manage system implementation.
Time-scale: 12 months
Results:
1. Sales turnover increased by over 25% in the first year
2. Overheads reduced by 12%
3. Staff became more efficient and productive, decreasing the need to recruit new people to keep pace with turnover increase
4. Management information now available at the touch of a button
